How to Cancel Lumosity

  1. Login to your Lumosity account and click the Delete account button at the bottom of the page.
  2. Enter in a reason for deletion and click the orange button labeled Delete my account.
  3. Click the Confirm button on the window that appears. Your account will be deleted.

Notes

  • Note that deleting your account will permanently remove all game history and personal settings.
  • Accounts that have Premium access cannot be deleted. However, you can cancel auto-renewal and wait for your subscription to end, or you may request immediate account deletion by emailing Lumosity.
  • To request a refund, sign in and fill out the Refund Request Form.

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